Accessibility Policy
Last updated: May 2026
Blooms by Trendz Floral is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to make our website usable by the widest possible audience.
Our Commitment
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. We also aim to comply with the Americans with Disabilities Act (ADA).
Accessibility Features
Our website includes a number of features designed to improve accessibility, including:
- Semantic HTML structure with proper headings and landmarks for screen readers
- Descriptive alternative text for product images and meaningful graphics
- Keyboard-accessible navigation, menus, and forms
- Sufficient color contrast for text and interactive elements
- Form fields with clear labels and helpful error messages
- Resizable text that remains readable when enlarged in the browser
- Responsive layouts that work across desktop, tablet, and mobile devices
- A visible focus indicator so keyboard users can track their place on the page
Ongoing Efforts
Accessibility is an ongoing effort. We regularly review our website, train our team on accessibility best practices, and update content and code to address issues as they are identified. When we add new features or content, we test for accessibility as part of our process.
Third-Party Content
Some content on our site comes from third-party providers, such as payment processors, mapping services, and embedded media. While we work with vendors who prioritize accessibility, we cannot always control the accessibility of third-party content. If you encounter a barrier with any embedded content, please let us know and we will work to provide the information in an alternative format.
Feedback and Assistance
We welcome your feedback on the accessibility of Blooms by Trendz Floral. If you encounter accessibility barriers, need information in an alternative format, or would like assistance placing an order, please contact us:
- By email at accessibility@larktek.io
- Through our Contact page
We try to respond to accessibility feedback within five business days. If you are unable to complete a purchase or access information on our site, our team can assist you by phone or email to place your order or provide the information you need.
Formal Complaints
If you wish to make a formal complaint about the accessibility of our website, please contact us with a description of the issue, the page where you experienced the barrier, and your preferred method of follow-up. We take all complaints seriously and will work with you to resolve the issue.